Busy planning for the new year? Don’t overlook one of the most essential parts of your business.
When setting goals for growth, many small business owners overlook their point-of-sale (POS) system. Yet, having a dependable POS is key for many operations, from retail stores to restaurants.
Hiring new staff, redecorating or redesigning your space, or even reimagining your concept can take months of heavy lifting. A new POS System can be a quick upgrade that will set your team of for success in the long run.
The right system can boost efficiency, and customer service, and provide valuable insights into customer behavior.
Here are three features you should consider when looking for a POS system:
1. Mobility
A mobile POS with cloud access is ideal for busy small businesses. Being able to check out customers from anywhere in the store is a great time-saving feature. Plus, if you have multiple locations, being able to access data from any device can help track sales across stores and review performance in real-time.
You can choose payment terminals that fit in the pockets or aprons of your employees or even tablet-sized solutions for more control. If you’re a restaurant looking to provide efficient table service, a wireless system could be the way to go.
Mobility is an essential feature for food trucks and similar service businesses that are always on the go. To keep up with the rigors of the day-to-day, you need a reliable, easy-to-use system.
2. Self-service
One of the most exciting trends in the point-of-sale industry is the self-service kiosk. This feature can be used in retail stores, restaurants, bars, and more.
Customers have grown to expect a quick, convenient shopping experience. A self-service POS allows customers to browse items and make purchases without having to wait for an employee to help them. It also helps eliminate long lines during peak hours.
Self-service kiosks provide an easy, efficient way for customers to make a purchase. They also give businesses valuable insight into consumer habits and preferences.
Do your customers prefer using the kiosk over checking out or ordering at the counter? If so, you may be able to reduce your working hours for these tasks and reallocate the spending elsewhere. Constant optimization is the key to keeping your margins healthy and driving more profit for your business.
3. Digital Signage
If you’re not using digital signage in your SMB, it’s time to start.
No matter your aesthetic or industry, digital signage has become an essential component of many retail environments. It’s a great tool to display promotions and ads, improve customer experience and keep customers informed about what your business is doing.
Digital signage can also be used to display menus in restaurants or even highlight specific items in stores that you want customers to buy. This feature helps streamline customer service operations, optimize staff time and create a more dynamic customer experience.
But you don’t need large displays to create an effective experience for buyers. Small screens strategically placed around the store can provide all the necessary information in a more subtle way.
Look for POS systems that easily integrate with digital signage solutions to help keep your customers engaged and informed, boost sales and increase revenue.
Finding a Partner to Help You Create a POS Solution
We know how daunting it can be to find the perfect POS system for your business. That’s why it helps to have a partner that understands the unique needs and goals of SMBs.
A good POS provider should be ready to work with you every step of the way. Whether you need an existing solution tailored to your specific needs or a custom-made system, they can help find the right combination of features and price point.
When it comes to POS systems, you want a partner that can provide fast, reliable support. They should also be able to answer any questions you have about the system so that you can make an informed decision.
Setting Yourself Up for Long-term Success
These are just three features SMBs should consider when looking for a POS System this new year. With these tools, you’ll be able to improve customer service and increase efficiency across your team, driving growth in 2023 and beyond.
Our team is ready to help you find the perfect POS solution that fits your needs and budget. Reach out to us today to get started.
